Monthly Archives: March 2014

Developing Resilience

Organisations are complex systems with many moving parts. For example, shipping companies have shops, crews, vessel managers, cargo agents, HR managers, training managers. safety managers, Board Directors etc. These parts all interact with each other as well as externally with an outside world of regulatory, environmental, physical, economic and human factors. To remains successful, such systems must be able to maintain their stability in the face of constant perturbation both from outside and in.